We remain conscious of the issues surrounding problem gambling and the need for corporate social responsibility
Problem gambling is a process addiction disorder that acts much like an addiction to drugs or alcohol with treatment programs to help recovery.
One of the Gambling Supervision Commission (GSC) core principles, alongside keeping the gambling industry crime free, is to ensure that the services offered by licence holders are fair, that players receive their true winnings, and to protect the young and those at risk. This principle is highlighted in the regulations which sits alongside the online gambling legislation in the Isle of Man and looks at measures such as:
- The ability to set deposit limits;
- The ability to set spending limited;
- The ability to set loss limits; or
- The ability to self-exclude from gaming platforms, temporarily or permanently.
The Isle of Man Gambling Supervision Commission also insists that guidance and support mechanisms such as links to sites which assists with problem gambling like GamCare or Gambling Therapy be prominent across the operators’ sites and customer engagement, and that self-exclusion guidance be well highlighted.
This level of self-protection and placing safeguarding controls on gaming operators speaks volumes for the gaming industry here in the island. The problem gambler is shown the ways to seek help from experts. Even if that problem gambler hesitates to take the initiative, or believes themselves to have no problem at all, they are still shielded from outside oppression.
Those who profit from the gaming industry, if they themselves wish to stay in the game, have no choice but to act responsibly. Operators must, without question, safeguard gamblers – not just those with a problem, but everyone who wants to enjoy themselves in games of chance.
Social Responsibility | What we do
To ensure that as a responsible operator you have clear insights into social responsibility and understand the issues surrounding problem gambling, we work closely with you. As a result, we outline, draft and produce guidance and processes for you to adhere to, and are on had to provide legal counsel and commercial assistance when required.